acd777 Privacy Policy —
Your Data Is Our Responsibility
The security of your personal information is our top priority. This policy transparently explains how we collect, use, and protect your data.
This Privacy Policy ("Policy") applies to the acd777 platform and all of its services. When you register, log in, or use any service on acd777, you are considered to have consented to the terms of this Policy. We place the highest importance on data protection and privacy for users in Bangladesh, and we keep your data secure using modern security technology including SSL encryption.
What Information Do We Collect?
acd777 collects only the information necessary to provide our services properly and to improve the user experience. The types of information we collect are described in detail below.
Personally Identifiable Information
The following information is collected during account registration and verification:
- Full name (as per national identity card)
- Date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- National identity card or passport number (for KYC verification)
- Current address
Financial Transaction Information
We collect the following for secure payment processing:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction date, time, and amount
We never store full card numbers or PIN codes.
Technical and Usage Information
Information collected automatically while you use our services:
- IP address and device identity
- Browser type and operating system
- Site access time and session details
- Preferred games and betting history
- Information collected from cookies and similar tracking technologies
Communication Information
When you contact our support team, we store:
- Live chat conversation details
- Email content and timestamps
- Complaint and resolution history
- Feedback and reviews submitted
How Is Your Information Used?
Account Management
Information is used to complete your registration, login, and account verification process. Account security is ensured through KYC verification.
Financial Transaction Processing
Information is used to securely complete deposits and withdrawals, prevent fraud, and maintain records of financial transactions.
Customer Support
Communication information is used to improve 24/7 live chat and email support services and to resolve your issues quickly.
Personalized Experience
Information is used to present relevant services and offers based on your preferred games and betting history.
Safety and Security
Information is monitored to prevent unauthorized access to your account, detect fraud, and ensure platform security.
Legal Obligations
Information may be used or disclosed as necessary to comply with applicable laws, regulations, and directives from regulatory authorities.
Sharing Information with Third Parties
acd777 shares information with third parties only in limited and specific circumstances. Those circumstances are clearly stated below.
| Type of Third Party | What Information Is Shared? | Purpose |
|---|---|---|
| Payment processors (bKash, Nagad, Rocket, Upay, banks) | Transaction information, mobile/account number | To complete secure deposits and withdrawals |
| Identity verification services | Name, date of birth, identity card number | KYC verification and fraud prevention |
| Technology and hosting infrastructure | Encrypted session data | Platform operation and security |
| Law enforcement agencies / courts | Applicable information as required by legal order | Compliance with legal obligations |
Cookies and Tracking Technologies
What Are Cookies and Why Are They Used?
Cookies are small text files stored in your browser. acd777 uses cookies for the following purposes:
- Essential cookies: To maintain login sessions and ensure security
- Functional cookies: To remember your preferred language and settings
- Analytical cookies: To monitor and improve site performance
Cookie Controls
You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may limit some site functionality and may cause login issues.
Data Security Measures
acd777 uses industry-standard technology to protect your information. Our security infrastructure consists of the following layers:
SSL/TLS Encryption
All data transmissions are protected by 256-bit encryption.
Two-Factor Authentication
Two-factor authentication (2FA) is used to protect the login process.
Data Encryption
All sensitive information stored in the database is kept in an encrypted state.
Regular Security Audits
Regular security testing and vulnerability assessments are conducted.
Your Rights and Controls
As a user of acd777, you have the following rights over your own information:
Right to Access Information
You may request from us at any time to find out what information we are storing about you. We will provide full details within 30 days.
Right to Correct Information
If any of your personal information is incorrect, you may request that it be corrected. We will update the information with accurate details after verification.
Right to Delete Information
After closing your account, you may request that your personal information be deleted. However, where there is a legal or financial record-keeping obligation, those records will be retained for the required period.
Right to Unsubscribe from Marketing Communications
You may stop receiving promotional emails or messages at any time. Change this preference from your account settings or by contacting our support team.
To exercise any of the above rights, contact our support team via live chat or email at ([email protected]).
Data Retention Period
acd777 retains different types of information for different periods:
- Account information: For as long as the account is active and for the applicable legal period after closure
- Financial transaction records: For the period specified under financial regulations
- Support communication history: For 2 years from the date of last contact
- Technical log data: For up to 90 days
- Cookie data: For the period specified according to each cookie type
Deletion of Data After the Retention Period
Once the specified retention period has ended, we dispose of information in the following ways:
- Digital data is permanently deleted
- Information is also removed from backup systems
- Statistical data may be retained through an anonymization process
Protection of Minors' Information
Strictly Prohibited for Those Under 21
acd777 is an adult platform and is only for those aged 21 or above. We do not intentionally collect any information from minors.
Age is verified during KYC verification. If we confirm that information from a minor has been collected by mistake, that account will be immediately closed and all related information will be deleted.
If you find out that a minor is using our platform, please notify our support team immediately.
Policy Changes & Updates
Notice of Changes
We may update this privacy policy from time to time. In the event of changes, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed
- A notification will be sent to your registered email for significant changes
- An update notification may be shown when you log in to the platform
If you continue to use the platform after the revised policy is published, you will be considered to have agreed to the revised policy.
Previous Versions
Contact our support team to get a copy of a previous version of the policy. We retain policy versions from the past 3 years.
Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Live Chat
Speak directly with our support team via 24/7 live chat in Bengali. This is the fastest way to resolve any privacy-related concerns.
Send formal privacy-related requests, data access requests, or data deletion requests by email:
We aim to respond within 3 business days.
Related Policies
Read these pages as well to understand our complete legal framework: